Absolutely. Below is a professional Privacy Policy for SPTS (Sun Power Tech Solutions), tailored for a solar-energy website that collects enquiries, contact details, and project information.

Privacy Policy

Last Updated: August 2026

At Sun Power Tech Solutions (SPTS), we respect your privacy and are committed to protecting the personal information you provide when using our website, spts.in.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you interact with our website and services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal Information

When you submit an enquiry, request a consultation, or contact us, we may collect:

• Full name
• Mobile or telephone number
• Email address
• Residential or business address
• City, state, and location
• Electricity consumption or energy requirements
• Property or rooftop information
• Details provided in enquiry or consultation forms
• Any other information you voluntarily provide

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of website access
• Referring website or source
• General website usage information

This information may be collected through cookies, analytics tools, server logs, or similar technologies.

2. How We Use Your Information

SPTS may use the information collected for purposes including:

• Responding to enquiries and requests.
• Scheduling solar consultations or site visits.
• Preparing solar proposals or quotations.
• Understanding your solar energy requirements.
• Providing information about our solar products and services.
• Communicating with you regarding your project.
• Assisting with applicable solar subsidy or incentive processes.
• Providing customer support.
• Improving our website, products, and services.
• Understanding website traffic and user behaviour.
• Preventing fraud, abuse, or unauthorized activity.
• Complying with applicable legal and regulatory requirements.

We will use your information only for legitimate business purposes and in accordance with applicable laws.

3. Communication With You

If you provide your contact information through our website, we may contact you by phone, email, SMS, WhatsApp, or other appropriate communication channels regarding your enquiry, consultation, quotation, installation, or related services.

Where permitted by applicable law, we may also contact you about relevant SPTS products, services, offers, or updates.

You may request that we stop sending promotional communications at any time.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and measure marketing performance.

Cookies may help us:

• Improve website performance.
• Understand visitor behaviour.
• Remember user preferences.
• Measure advertising and marketing campaigns.
• Provide a better user experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Analytics and Third-Party Services

We may use third-party services such as website analytics, advertising, communication, hosting, payment, CRM, or other technology providers to operate and improve our business.

These providers may process certain information on our behalf and may have their own privacy policies and terms.

SPTS does not sell your personal information to third parties.

6. Sharing of Information

We may share personal information when reasonably necessary with:

• Employees and authorized representatives of SPTS.
• Solar equipment manufacturers or suppliers where necessary for project execution.
• Installation and technical service providers.
• Government departments or electricity distribution companies where required for subsidy, approvals, or project processing.
• Financial institutions or financing partners where you request financing assistance.
• Website hosting, analytics, CRM, communication, and technology service providers.
• Professional advisers, legal authorities, or regulators where legally required.

We only seek to share information that is reasonably necessary for the relevant purpose.

7. Government Subsidies and Solar Applications

If you request assistance with government solar subsidy schemes, approvals, net-metering, or related processes, certain personal and property information may need to be submitted to the relevant government authority, electricity distribution company, portal, or other authorized organization.

The processing of information by such organizations may be governed by their own privacy policies and applicable regulations.

8. Data Security

SPTS takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and enforcing agreements.

The retention period may vary depending on the nature of the information and the purpose for which it was collected.

10. Your Rights and Choices

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

• Request access to information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally permitted.
• Withdraw consent where processing is based on consent.
• Opt out of promotional communications.
• Raise a concern regarding how your personal information is handled.

To make a privacy-related request, please contact us using the details provided below.

11. Children’s Privacy

Our website and services are not intentionally directed toward children.

We do not knowingly collect personal information from children without appropriate authorization where such authorization is required by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

SPTS is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website before submitting personal information.

13. Changes to This Privacy Policy

SPTS may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this page.

We encourage you to periodically review this Privacy Policy to remain informed about how we handle personal information.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Sun Power Tech Solutions (SPTS)
Address: 4, Raj Complex, Asodar Anand Road, Asodar Chokadi, Asodar, Anand – 388307, Gujarat, India
Email: info@spts.in
Phone: +91 97236 25201
Website: spts.in